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Privacy Policy

This Privacy Policy describes how Aroma Kaz, owned and operated by Karen Clarke (ABN 89 350 010 815), collects, uses and protects your personal information in accordance with applicable Australian privacy laws.

Information We Collect

We may collect personal information when you:

• Place an order
• Contact us via email
• Subscribe to marketing communications

The information we collect may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party payment providers)

We may also collect non-personal information such as browser type, device information and website usage data to help improve the performance and functionality of our website.

How We Use Your Information

Your personal information may be used to:

• Process and fulfil orders
• Provide customer support
• Send transactional communications such as order confirmations and shipping updates
• Send marketing emails where you have opted in
• Improve our website and services

You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in those emails.

Payment Security

All payments are processed through secure third-party payment providers. Sensitive payment information is encrypted using Secure Socket Layer (SSL) technology and is not stored on our servers.

Cookies

Our website uses cookies to improve your browsing experience, remember cart contents and analyse website traffic.

You may disable cookies through your browser settings; however some features of the website may not function correctly if cookies are disabled.

Third-Party Services

We may share necessary information with trusted third-party service providers such as payment processors, website hosting providers and postal carriers solely for the purpose of operating our business and fulfilling customer orders.

We do not sell or trade your personal information.

Legal Obligations

We may disclose personal information if required to do so by law or where necessary to protect our legal rights.

Data Retention

Order and transaction information may be retained as required for accounting, taxation and legal purposes.

Access and Correction

You may request access to or correction of your personal information by contacting us at: hello@aromakaz.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact

Aroma Kaz
Owned and operated by Karen Clarke
Darwin, Northern Territory, Australia
ABN 89 350 010 815

Email: hello@aromakaz.com

By using this website, you agree to the terms outlined in this Privacy Policy.